These Terms of Service ("Terms") govern your use of www.kinfacto.com and any services provided by Kin Facto ("Kin Facto," "we," "us," or "our"). By using our website or engaging our services, you agree to these Terms. If you do not agree, do not use the site or our services.
Our services
Kin Facto provides marketing and client acquisition services to law firms. This includes paid media campaigns, ad creative, landing pages and intake funnels, client intake and qualification, and live transfer of qualified leads to a client firm's sales team. The specific services, deliverables, fees, and term for any engagement are set out in a separate written agreement, proposal, or statement of work between Kin Facto and the client. If anything in that agreement conflicts with these Terms, that agreement controls.
We are not a law firm
Kin Facto is a marketing and client acquisition company. We are not a law firm, we do not practice law, and we do not provide legal advice. Nothing on this website and nothing we provide creates an attorney-client relationship between you and Kin Facto. If you need legal advice, consult a licensed attorney.
If you submitted an inquiry through a campaign or landing page we operate for a law firm, submitting that inquiry does not create an attorney-client relationship with that firm either. Only the firm can decide whether to accept your matter, and only under its own engagement terms.
No guarantee of results
Any performance figures, benchmarks, case studies, or examples shown on this website reflect past results for particular clients under particular conditions. They are not a promise or guarantee of any specific outcome. Marketing results depend on many factors outside our control, including practice area, market, competition, budget, advertising platform behavior, and how quickly and effectively a firm follows up on the leads we deliver. We do not guarantee a specific number of leads, cases, signed retainers, cost per lead, or revenue.
Client responsibilities
If you engage Kin Facto, you agree to:
- Provide accurate information about your firm, practice areas, licensing, and the jurisdictions where you are admitted to practice
- Review and approve advertising materials before they run, and remain responsible for their compliance with the rules of professional conduct and attorney advertising rules that apply to you
- Maintain the licenses, registrations, and insurance required to practice in your jurisdictions
- Handle leads and client information we transfer to you in compliance with applicable privacy, confidentiality, and consumer protection laws
- Pay fees as set out in your agreement with us
You are solely responsible for your professional obligations to your clients and to your bar. Kin Facto does not supervise, direct, or take responsibility for your practice of law.
Fees and payment
Fees, billing schedule, and payment terms are set out in your written agreement with us. Unless that agreement says otherwise, fees are due on the schedule stated there, advertising spend paid to third-party platforms is separate from our service fees, and late amounts may pause delivery of services. Fees already paid for work performed are non-refundable except where your agreement provides otherwise.
Intellectual property
The website, our brand, and the content we publish on it are owned by Kin Facto and protected by intellectual property laws. You may not copy, reproduce, resell, or create derivative works from our site content without our written permission.
Ownership of campaign deliverables, such as ad creative and landing pages produced for a client, is governed by that client's agreement with us. Unless that agreement says otherwise, Kin Facto retains ownership of its underlying methods, templates, frameworks, and tooling, and grants the client a license to use the deliverables for its own marketing while the engagement is active. Clients keep ownership of the trademarks, logos, and content they supply to us, and grant us permission to use them to deliver the services.
Confidentiality
Each party may receive non-public information from the other. Both parties agree to keep that information confidential, use it only to perform under the engagement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, was already lawfully known, is independently developed, or must be disclosed by law.
Third-party platforms
Our services rely on third-party platforms, including advertising networks, hosting providers, scheduling tools, and customer relationship management systems. Those platforms have their own terms, pricing, and policies, and they can change them, restrict accounts, or reject ad content at their discretion. Kin Facto is not responsible for the acts, outages, policy changes, or account decisions of third-party platforms.
Acceptable use
You agree not to:
- Use the site for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems or data
- Interfere with or disrupt the site, including by scraping, overloading, or introducing malicious code
- Misrepresent your identity, your firm, or your authority to act for a firm
Term and termination
The length of any engagement and how it can be ended are set out in your written agreement with us. Either party may terminate for material breach that is not cured within a reasonable period after written notice. On termination, you remain responsible for fees for work performed and advertising spend incurred through the effective date of termination. We may suspend or terminate access to the website at any time.
Disclaimers
The website and services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error free, or that any content on it is accurate or complete.
Limitation of liability
To the fullest extent permitted by law, Kin Facto will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost data, even if we were advised such damages were possible. To the fullest extent permitted by law, our total liability arising out of or relating to the services or these Terms will not exceed the amount of service fees you paid to Kin Facto in the three months immediately before the event giving rise to the claim.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
Indemnification
You agree to indemnify and hold harmless Kin Facto and its officers, employees, and contractors from claims, damages, losses, and reasonable legal fees arising out of your use of the services, your content and trademarks, your professional conduct and compliance with attorney advertising and bar rules, and your breach of these Terms.
Governing law and disputes
These Terms are governed by the laws of the State in which Kin Facto is organized, without regard to its conflict of law rules, and by applicable United States federal law. The parties will attempt in good faith to resolve any dispute informally before starting a formal proceeding. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in that State, and both parties consent to the jurisdiction of those courts.
Changes to these Terms
We may update these Terms as our services or the law changes. When we do, we will revise the effective date at the top of this page. Continued use of the website or services after an update means you accept the revised Terms. Changes do not retroactively alter a signed client agreement.
Miscellaneous
If any provision of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent. These Terms, together with any written agreement between us, are the entire agreement on this subject.
Contact us
Questions about these Terms can be sent to hello@kinfacto.com.